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Retailers are using Facebook customer support to track orders and answer questions within Messenger. via The source of this content is Quartz.

PSFK offers an AI-powered dashboard for trend analysis, providing insights on innovation across industries, retailers, and technologies through research reports, case studies, expert quotes, and video content. via PSFK.

PSFK offers an AI-powered dashboard for trend analysis, providing insights on innovation across industries, retailers, and technologies through research reports, case studies, expert quotes, and video content. via PSFK.

The Brazilian billionaires who orchestrated the Anheuser-Busch InBev merger are backing a new deal: a $40 billion tie-up of Kraft Foods and H.J. Heinz Co. The deal, backed by 3G Capital and Berkshire Hathaway, is slated to close in the second half of 2015.

via Brewbound

Condé Nast's video hub is struggling to attract viewers, despite the company's investment in the platform. via Digiday.

This article from Harvard Business Review interviews Rich Gotham, President of the Boston Celtics, to discuss trends in the business of basketball.

This article explores the benefits of being bilingual, like increased job opportunities at companies like Nintendo and Google. via The Next Web

Kanye West's Fall/Winter 2015 collection for Adidas was the most-viewed on Style.com.

This article defines 61 key social media metrics, categorized by activity, reach, engagement, acquisition, conversion, and retention. Each metric is defined and some ways to measure it are provided. via The source of this content is Buffer Blog.