ReadWrite explores omnichannel customer experiences and how these strategies can improve customer loyalty through personalization across online and offline channels.
via ReadWriteKey consumer insights from 2018, such as the rise of conversational search and "near me" searches. via The source of this content is Think with Google.
Mike Rowe and Wolverine awarded three up-and-coming trade workers $15,000 as part of an initiative to raise awareness about the shortage of skilled trade workers in America. via entrepreneur.
Seth Godin's blog post argues that IT teams should think more like marketers when considering the customer experience. via The source of the content is Seth's Blog.
Die Workwear highlights ten menswear items from Mr. Porter's Black Friday sale. via Die, Workwear!
This article shares insights from the Google Pixel 3 marketing launch, highlighting the importance of both data analysis and creative thinking in reaching consumers. via thinkwithgoogle.com.
Benedict Evans argues that while most adults have smartphones, the impact of internet connectivity on various industries is just beginning. via a16z.
Four tactics are presented to improve email personalization in order to increase engagement and get more clicks from subscribers. via ReadWrite.
Luggage brand Away uses Slack internally to gather customer feedback, collaborate on product design, and speed up production processes. via Digiday.
PSFK offers an AI-powered dashboard for trend analysis, providing insights on innovation across industries.
via PSFK.Reid Hoffman says Silicon Valley companies are now expected to double in size every few months in a trend he calls "blitzscaling." This method prioritizes speed over efficiency and sometimes means ignoring customer complaints or tolerating bad management to achieve rapid growth.
via WIRED
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